Rail passengers using the East Suffolk Lines have seen more of their trains running on time since the beginning of the year, this according to figures from train operator Greater Anglia.
For the month of January the Ipswich – Felixstowe route saw an on-time performance figure of 92.4%; for the Ipswich – Lowestoft route that figure was 91.1%, the best result in a year.
Punctuality on many other Greater Anglia routes was also over 90 per cent during January including the line between Marks Tey and Sudbury; that line achieved an on-time performance figure of 96.8%; this was followed by Norwich – Great Yarmouth at 96.1% and Norwich – Lowestoft at 95.7%.
Norwich – London Intercity trains saw 89.8% of trains running on-time, the best result since May 2018.
Jamie Burles, Managing Director, Greater Anglia, said: “We were pleased to see performance improve in January, as we know how important this is for our customers. Our aim now is to provide better punctuality more consistently across the whole network and we have invested over £20 million to date in a fleet reliability programme to help achieve this target.
“In addition, Network Rail is focusing on reducing the most disruptive faults with tracks, overhead lines and signals, removing temporary speed restrictions and getting the railway running back to normal more quickly when delays do occur. They are also investing significant sums to improve reliability of the track, signalling and wires.”
“The introduction of our brand-new fleet of trains will further help in making the service more resilient, as the current eight different types of train will be replaced with just three types, making them easier to maintain.”
“The general trends are in the right direction and we expect to see further progress over the weeks and months ahead.”