Passenger who use Ipswich station will have easier access to the centre platform following the official opening of a new footbridge and lifts. The new additions mean there is now step-free access between the station entrance and all four platforms for the very first time.
The new footbridge will help relieve congestion at busy times, while the lifts – which have been fitted with CCTV and telephone links – will provide easy access for people with reduced mobility, pushchairs or heavy luggage. New lighting and CCTV systems have also been installed and tactile paving laid on the platforms.
Andrew Chivers, managing director of National Express East Anglia, said: “We have been delighted to work with our colleagues at Network Rail on this much sought after improvement at Ipswich station, and I am grateful to our customers for their patience during the construction works. The new footbridge and passenger lifts will greatly improve customer access at one of our busiest regional stations.”
Andrew Munden, Network Rail route director for the Anglia region, said: “Britain relies on rail so it’s vital that we provide facilities which make the railway easier to use, safer and more accessible for everyone. Whether you’re lugging heavy bags, have small children in tow or simply find the stairs a bit of a struggle, the improvements we’ve delivered at Ipswich will make a real difference to passengers.”